FAQs

We thoroughly screen every caregiver through background checks, reference reviews, and in-house training. All caregivers are certified, insured, bonded, and registered as home care aides. New team members receive guidance and training to meet our standards before they begin working with clients.

Top Home Care South Bay is a non-medical home care agency with more than 20 years of experience. We assist clients with personal care, companionship, mobility support, and daily living activities. Choosing an agency ensures immediate staffing, flexible payment options, qualified professionals, and the reassurance of insurance and regulatory compliance.

Yes. A service agreement is needed before care begins. It may be:

• Special Contract: Tailored to your unique needs and services.
• General Contract: A standard agreement for typical care plans.
  These agreements are flexible and do not require long-term commitment unless specifically arranged.

Our rates are based on an in-home assessment to determine the level of care needed. We review your budget and collaborate with you to design an appropriate care plan. Contact us to book a free consultation.

Yes. Agencies like Top Home Care South Bay offer trained, certified caregivers, liability protection, consistent care, and backup support if the assigned caregiver is unavailable. Private hires may not provide insurance, certification, or dependable coverage.

We support several payment methods, including:

• Long-Term Care Insurance
• VA Benefits
• Private Pay
• Third-Party Payments (such as family members)
  Our staff can help you explore and understand all available options.

We consider ourselves more than a care provider we’re a community. We offer personalized attention, maintain consistent communication with families, and host seasonal activities. Our mission is to bring compassion, dignity, and joy to every home we serve.